No response on pro support

  • Resolved Earl_D

    (@earl_d)


    3 weeks ago

    Has the option for pro support changed? Had no response to tickets on the site for over two weeks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Joe Dolson

    (@joedolson)

    2 weeks, 4 days ago

    Just super behind right now; no changes, just struggling to keep up.

    Plugin Author Joe Dolson

    (@joedolson)

    1 week, 5 days ago

    FYI, I don’t actually see a support request that I can identify as coming from you; I’m going to close this, as it’s not really a support request in itself, but please re-submit your pro request if you’re still not seeing a reply.

    Thread Starter Earl_D

    (@earl_d)

    1 week, 5 days ago

    I have sent 2-3 support requests over a month ago through the support link in the plug-in.

    Plugin Author Joe Dolson

    (@joedolson)

    6 days, 10 hours ago

    Did you use the name “Earl” or “Earl_D” in those requests? I don’t see any support requests containing those names, and have little else to go on.

Viewing 4 replies - 1 through 4 (of 4 total)

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