Support » Plugin: Theme My Login » No Reset Password Link

  • Our reset password email does not contain any link, although it references one. I imagine one of the theme files needs to be edited but could use some help please. Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeff Farthing

    (@jfarthing84)

    Are you using TML’s Custom E-Mails module? If so, be sure you’ve included the link in the template for the email.

    Thread Starter Blackwood

    (@tmerr)

    Yes, and we now get this message:

    Your password reset link appears to be invalid. Please request a new link below.

    Please advise on how to fix this.

    Also, in the password RESET template, what would I put in the “to” field?

    Thank You

    Plugin Author Jeff Farthing

    (@jfarthing84)

    Are you using WPEngine (or another host known to use server-side caching) as your host?

    If the “To” field is left blank, the email is sent to the admin email.

    Thread Starter Blackwood

    (@tmerr)

    Hi, yes, we are using WPEngine. They did some server side adjustments for us and it seems to be working now. However, some users are still having difficulty so I’m not sure about what to do now.

Viewing 4 replies - 1 through 4 (of 4 total)
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