Title: No renewal button Last modified: August 30, 2016 --- # No renewal button * Resolved [sflwa](https://wordpress.org/support/users/sflwa/) * (@sflwa) * [10 years, 6 months ago](https://wordpress.org/support/topic/no-renewal-button/) * I’ve got to be missing something. I’ve been running this in a site without issue for about 2 months now. This morning I get an email saying the renewal button is no longer showing and how can a member renew early. * This is for a recurring membership where the member was imported into the system so there is no gateway transaction set up yet * [https://wordpress.org/plugins/paid-memberships-pro/](https://wordpress.org/plugins/paid-memberships-pro/) Viewing 11 replies - 1 through 11 (of 11 total) * [wealthy](https://wordpress.org/support/users/wealthy/) * (@wealthy) * [10 years, 6 months ago](https://wordpress.org/support/topic/no-renewal-button/#post-6708977) * The “Renew” button is shown on the Membership Levels page for non-recurring membership levels which have an expiration date. If yours is a “recurring” membership then there will be no renew button * Since you have imported members, the code to display the renew button uses the member’s end date, so ensure that each member you have imported has an end date. * Thread Starter [sflwa](https://wordpress.org/support/users/sflwa/) * (@sflwa) * [10 years, 6 months ago](https://wordpress.org/support/topic/no-renewal-button/#post-6708999) * Pete – * 1) Yes the memberships are recurring * 2) Yes the memberships have an end date * 3) There is no gateway transaction – So should I tell people to just enter their billing information and PMP will automatically charge the card on the renewal date?? * [wealthy](https://wordpress.org/support/users/wealthy/) * (@wealthy) * [10 years, 6 months ago](https://wordpress.org/support/topic/no-renewal-button/#post-6709000) * Lets see what Jason says. he is coming in more often now to check so he will have an answer for this… * Hopefully you can hold off for a day or two… * [xzistance3](https://wordpress.org/support/users/xzistance3/) * (@xzistance3) * [10 years, 6 months ago](https://wordpress.org/support/topic/no-renewal-button/#post-6709035) * I’m having the same issue. I swear the ‘renewal’ button use to be there, but now I can’t find it anywhere. * I am testing with non-recurring memberships who are logged in and should be seeing‘ Renew’ as a button on the membership levels page. Instead, I just see a ‘Your Level’ button grayed out or ‘Select’ next to other alternative levels. * Did the latest update nuke the Renew button by accident? Please help! * [xzistance3](https://wordpress.org/support/users/xzistance3/) * (@xzistance3) * [10 years, 6 months ago](https://wordpress.org/support/topic/no-renewal-button/#post-6709036) * I’m still trying to debug this, but I think the issue may be on line 225 of / paid-memberships-pro/includes/functions.php: * `if( $now + ($days*3600*24) < strtotime( $level->enddate, $now ) )` * This method returns _false_: * `strtotime( $level->enddate, $now )` * From what I can tell, $level->enddate is already a unix timestamp, and perhaps why the function is returning false for an error. * Thread Starter [sflwa](https://wordpress.org/support/users/sflwa/) * (@sflwa) * [10 years, 6 months ago](https://wordpress.org/support/topic/no-renewal-button/#post-6709037) * If you figure it out let me know as I have 2 sites with the issue right now * [wealthy](https://wordpress.org/support/users/wealthy/) * (@wealthy) * [10 years, 6 months ago](https://wordpress.org/support/topic/no-renewal-button/#post-6709038) * Hi I have asked Jason to pop in and have a look. He will be able to give a definitive answer to all this.. * Please bear with us until he can get here to help.. * if you have ticked the “Notify me of follow-up posts via email” at the bottom you will be notify as soon as some one ( Jason) makes a new update in this post. * [xzistance3](https://wordpress.org/support/users/xzistance3/) * (@xzistance3) * [10 years, 6 months ago](https://wordpress.org/support/topic/no-renewal-button/#post-6709039) * This is the fix from what I can tell. * Change that line to this: * `if( $now + ($days*3600*24) > $level->enddate )` * This checks to see if the membership expiration date is within the membership length. ie. If the expiration date is within 1 year, it’ll return true and show the ‘Renew’ option. * I hacked the plugin until a fix is released b/c my site is live and needs it too. * Plugin Author [Jason Coleman](https://wordpress.org/support/users/strangerstudios/) * (@strangerstudios) * [10 years, 6 months ago](https://wordpress.org/support/topic/no-renewal-button/#post-6709088) * xzistance3 is right on this one. I’ve patched this here ([https://github.com/strangerstudios/paid-memberships-pro/commit/63d32259d0eda09cb895c4c42bdf57ee230def63](https://github.com/strangerstudios/paid-memberships-pro/commit/63d32259d0eda09cb895c4c42bdf57ee230def63)) and it will go out in v1.8.6.5 soon (maybe today). * Plugin Author [Jason Coleman](https://wordpress.org/support/users/strangerstudios/) * (@strangerstudios) * [10 years, 6 months ago](https://wordpress.org/support/topic/no-renewal-button/#post-6709089) * Thanks! * [LPP_DEV](https://wordpress.org/support/users/lpp_dev/) * (@lpp_dev) * [10 years, 4 months ago](https://wordpress.org/support/topic/no-renewal-button/#post-6709171) * How do members renew when I have their membership set to auto-renew but the auto- renew fails because the user’s card has expired. Is there a link for this scenario? Or do they simply re-purchase a membership? Will this create a new account for them or update the status of their existing account? * Thanks! John Glynn Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘No renewal button’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/paid-memberships-pro_f1dacb.svg) * [Paid Memberships Pro - Content Restriction, User Registration, & Paid Subscriptions](https://wordpress.org/plugins/paid-memberships-pro/) * [Frequently Asked Questions](https://wordpress.org/plugins/paid-memberships-pro/#faq) * [Support Threads](https://wordpress.org/support/plugin/paid-memberships-pro/) * [Active Topics](https://wordpress.org/support/plugin/paid-memberships-pro/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/paid-memberships-pro/unresolved/) * [Reviews](https://wordpress.org/support/plugin/paid-memberships-pro/reviews/) * 11 replies * 5 participants * Last reply from: [LPP_DEV](https://wordpress.org/support/users/lpp_dev/) * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/no-renewal-button/#post-6709171) * Status: resolved