No refund policy and bad customer support

  • theangrychicken

    (@theangrychicken)


    1 month, 3 weeks ago

    This plugin did not work on my website and was also very clunky. Asked for a refund within two hours of downloading it and they did not grant it despite multiple requests. Bad customer service. Will never use again.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Abhay-WP Swings

    (@wpssupport)

    1 month, 2 weeks ago

    Hello,

    Apologies for the inconvenience caused to you,

    We always aim to provide a smooth experience, and we apologize for any frustration caused.

    Our team genuinely wants to help, and we always strive to provide the best possible support to resolve any technical or compatibility issues you might have faced.

    Regarding your refund, we want to make things right. If your request falls within the guidelines of our refund policy, we will absolutely proceed with processing it for you.

    Still are open for discussion you can connect with us our team will help you.

    Regards,

    Thread Starter theangrychicken

    (@theangrychicken)

    1 month, 2 weeks ago

    I asked for a refund seven times over three weeks. Company refused. I would not recommend this company and will never buy one of their plugins again.

Viewing 2 replies - 1 through 2 (of 2 total)

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