No Public [.css/.js] Files Loaded

rotornut44
(@rotornut44)

3 years, 9 months ago

Hello,
I’m getting the following message when trying to use your plugin: (When using it from edit page)
It looks like there are no public .css files loaded or the ones visible do not follow the WordPress way of enqueuing styles.

The message is the same for the JS section as well.

I have used your plugin on a few sites now over several months and so far this is the only site I have had this issue with. The site is currently ran from GoDaddy Managed WordPress. It is also connected to CloudFlare, however disabling CloudFlare gives no effect. Managed WordPress does have built in caching and I am also running Fast Velocity Minify on the site, however I have temporarily told it to ignore all JS and CSS files.

Even with that, I am still getting the message. Any idea what could be causing this?

My issue is very similar to this:
https://wordpress.org/support/topic/issues-trying-to-run-the-plugin/

The only real difference being that what he says about the Direct and WP Remote Post options is flipped. (Direct provides the message, while Remote Post loads indefinitely)

I can load the plugin properly using the footer option, so it’s not a show-stopper, however I do prefer to use the page editor version.

-Chris

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Thread Starter rotornut44
(@rotornut44)

3 years, 9 months ago
Hi Gabe,
I can’t seem to find an AJAX call pertaining to your plugin. I’m only seeing admin-ajax.php?_fs_blog_admin=true, which seems to be recalling itself every few seconds..

I’ll make a temporary admin login and send it over to your email.
Edit: Sent.

-Chris
- This reply was modified 3 years, 9 months ago by rotornut44.
Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

3 years, 2 months ago
@gabelivan I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials. I have flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work.

https://wordpress.org/support/guidelines/#the-bad-stuff

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

It is never necessary for you to do that.

There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.
- Ask for a link to the http://pastebin.com/ log of the user’s web server error log.
- Ask the user to create and post a link to their phpinfo(); output.
- Ask the user to install the Health Check plugin and get the data that way.
- Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
- Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again.
- Ask the user for the step-by-step on how they can reproduce the problem.
You get the idea.

Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

Viewing 2 replies - 1 through 2 (of 2 total)

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