Title: No Product
Last modified: August 24, 2016

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# No Product

 *  [lberezin](https://wordpress.org/support/users/lberezin/)
 * (@lberezin)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/no-product/)
 * Hi Guys,
 * Good morning.
    I am trying to add to my valued collection of DuoGeek stuff. However,
   when I ordered Flatious and paid two times (money deducted) I wasn’t able to 
   access your wonderful premium theme.
 * I wrote you several times on your website (surprisingly no reply).
    So, now I’m
   trying this site.
 * It’s ain’s the $10.
    I really want the FAQ design (already have Graphite).
 * Please reply,
    Best, Larry
 * [https://wordpress.org/plugins/duofaq-responsive-flat-simple-faq/](https://wordpress.org/plugins/duofaq-responsive-flat-simple-faq/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [DuoGeek](https://wordpress.org/support/users/duogeek/)
 * (@duogeek)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/no-product/#post-5959528)
 * Hi Larry
 * How are you?
 * > I wrote you several times on your website (surprisingly no reply).
 * Unfortunately, we didn’t get any message. Did you email or you left any comment?
   If any comment, in which page?
 * As per wordpress rule, we can’t discuss the premium features in here, so we appreciate
   if you please email to [support@duogeek.com](https://wordpress.org/support/topic/no-product/support@duogeek.com?output_format=md)
   like you did before 🙂
 * We are going to refund you for the extra payment and sending you the theme via
   email. But in reply, please let us know which email we should refund at.
 * And again, about the premium feature, we can’t discuss here as per wordpress 
   rule, I hope you won’t take it otherwise 🙂
 * -DuoGeek

Viewing 1 replies (of 1 total)

The topic ‘No Product’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/duofaq-responsive-flat-simple-faq_f99899.
   svg)
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 * 1 reply
 * 2 participants
 * Last reply from: [DuoGeek](https://wordpress.org/support/users/duogeek/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/no-product/#post-5959528)
 * Status: not resolved