Title: &#8220;No Product Message&#8221;
Last modified: February 16, 2021

---

# “No Product Message”

 *  Resolved [j.zutter](https://wordpress.org/support/users/jzutter/)
 * (@jzutter)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/no-product-message/)
 * Im trying to get a “There are no products currently displayed in this category”
   message to display on this page but cant seem to get it to work or find online
   how to get it to work
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fno-product-message%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * (@kellymetal)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/no-product-message/#post-14062310)
 * Hi there,
 * Please share a copy of your site’s System Status. You can find it via **WooCommerce
   > Status**. Select “Get system report” and then “Copy for support”. Once you’ve
   done that, you can paste it here in your reply. Please note that since this is
   a public forum, you may want to remove any sensitive information that you don’t
   want shared publicly.
 * Also, is that just a regular Page on the site (opened from **Pages > All Pages**)?
   Checking the CSS classes in the page code, I do not see the usual info about 
   it being a product category archive page.
 *  Thread Starter [j.zutter](https://wordpress.org/support/users/jzutter/)
 * (@jzutter)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/no-product-message/#post-14062915)
 * Status Report:`
    ### WordPress Environment ###
 * WordPress address (URL): [https://limitedautosalesinc.com/las21](https://limitedautosalesinc.com/las21)
   
   Site address (URL): [https://limitedautosalesinc.com/las21](https://limitedautosalesinc.com/las21)
   WC Version: 4.9.2 REST API Version: ✔ 4.9.2 WC Blocks Version: ✔ 4.0.0 Action
   Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.8.3 Log Directory Writable: 
   ✔ WP Version: 5.6.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – 
   WP Cron: ✔ Language: en_US External object cache: –
 * ### Server Environment ###
 * Server Info: Apache
    PHP Version: 7.1.33 – We recommend using PHP version 7.2
   or above for greater performance and security. How to update your PHP version
   PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version:
   7.74.0 OpenSSL/1.1.1i
 * SUHOSIN Installed: –
    MySQL Version: 5.6.50 Max Upload Size: 8 MB Default Timezone
   is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String:
   ✔ Remote Post: ✔ Remote Get: ✔
 * ### Database ###
 * WC Database Version: 4.9.2
    WC Database Prefix: wptt_ Total Database Size: 2.08MB
   Database Data Size: 1.88MB Database Index Size: 0.20MB wptt_woocommerce_sessions:
   Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_woocommerce_api_keys: Data:
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   + Index: 0.00MB + Engine MyISAM wptt_woocommerce_tax_rate_locations: Data: 0.00MB
   + Index: 0.00MB + Engine MyISAM wptt_woocommerce_shipping_zones: Data: 0.00MB
   + Index: 0.00MB + Engine MyISAM wptt_woocommerce_shipping_zone_locations: Data:
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   Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_woocommerce_payment_tokens:
   Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_woocommerce_payment_tokenmeta:
   Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_woocommerce_log: Data: 0.00MB
   + Index: 0.00MB + Engine MyISAM wptt_actionscheduler_actions: Data: 0.00MB + 
   Index: 0.02MB + Engine MyISAM wptt_actionscheduler_claims: Data: 0.00MB + Index:
   0.00MB + Engine MyISAM wptt_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB
   + Engine MyISAM wptt_actionscheduler_logs: Data: 0.00MB + Index: 0.00MB + Engine
   MyISAM wptt_bwg_album: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_bwg_album_gallery:
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   + Engine MyISAM wptt_bwg_image: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 
   wptt_bwg_image_comment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_bwg_image_rate:
   Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_bwg_image_tag: Data: 0.00MB
   + Index: 0.00MB + Engine MyISAM wptt_bwg_shortcode: Data: 0.00MB + Index: 0.00MB
   + Engine MyISAM wptt_bwg_theme: Data: 0.04MB + Index: 0.00MB + Engine MyISAM 
   wptt_ce4wp_abandoned_checkout: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_commentmeta:
   Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_comments: Data: 0.00MB + Index:
   0.01MB + Engine MyISAM wptt_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
   wptt_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_mailchimp_jobs:
   Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_options: Data: 1.18MB + Index:
   0.04MB + Engine MyISAM wptt_postmeta: Data: 0.08MB + Index: 0.03MB + Engine MyISAM
   wptt_posts: Data: 0.56MB + Index: 0.03MB + Engine MyISAM wptt_say_what_strings:
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   wptt_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_term_taxonomy:
   Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_usermeta: Data: 0.01MB + Index:
   0.01MB + Engine MyISAM wptt_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
   wptt_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM wptt_wc_admin_note_actions:
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   + Index: 0.00MB + Engine MyISAM wptt_wc_customer_lookup: Data: 0.00MB + Index:
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   MyISAM wptt_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
   wptt_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_wc_order_stats:
   Data: 0.00MB + Index: 0.00MB + Engine MyISAM wptt_wc_order_tax_lookup: Data: 
   0.00MB + Index: 0.00MB + Engine MyISAM wptt_wc_product_meta_lookup: Data: 0.00MB
   + Index: 0.01MB + Engine MyISAM wptt_wc_reserved_stock: Data: 0.00MB + Index:
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   + Engine MyISAM wptt_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
 * ### Post Type Counts ###
 * attachment: 25
    bwg_gallery: 1 customize_changeset: 4 nav_menu_item: 33 page:
   27 pagelayer-template: 5 post: 2 product: 6 revision: 108
 * ### Security ###
 * Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
 * ### Active Plugins (12) ###
 * Classic Editor: by WordPress Contributors – 1.6
    Creative Mail by Constant Contact:
   by Constant Contact – 1.3.1 Facebook for WooCommerce: by Facebook – 2.2.0 Google
   Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.16.0 Google
   Ads & Marketing by Kliken: by Kliken – 1.0.7 Loco Translate: by Tim Whitlock –
   2.5.0 Mailchimp for WooCommerce: by Mailchimp – 2.5.0 PageLayer: by Pagelayer
   Team – 1.4.5 PopularFX Website Templates: by Pagelayer Team – 1.1.6 Say What?:
   by Lee Willis – 1.9.7 WooCommerce: by Automattic – 4.9.2 (update to version 5.0.0
   is available) YITH WooCommerce Catalog Mode: by YITH – 2.0.10
 * ### Inactive Plugins (2) ###
 * Akismet Anti-Spam: by Automattic – 4.1.8
    Hello Dolly: by Matt Mullenweg – 1.7.2
 * ### Settings ###
 * API Enabled: –
    Force SSL: – Currency: USD ($) Currency Position: left Thousand
   Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types:
   external (external) grouped (grouped) simple (simple) variable (variable)
 * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    
   exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock)
   rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-
   5 (rated-5)
 * Connected to WooCommerce.com: –
 * ### WC Pages ###
 * Shop base: #43 – /shop/
    Cart: #45 – /cart/ Checkout: ❌ Page visibility should
   be public My account: #49 – /my-account/ Terms and conditions: ❌ Page not set
 * ### Theme ###
 * Name: PopularFX
    Version: 1.2.0 Author URL: [https://pagelayer.com](https://pagelayer.com)
   Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you
   did not build personally we recommend using a child theme. See: How to create
   a child theme WooCommerce Support: ✔
 * ### Templates ###
 * Overrides: –
 * ### Action Scheduler ###
 * Complete: 7
    Oldest: 2021-02-09 23:05:16 +0000 Newest: 2021-02-15 17:10:52 +0000
 * These are just regular pages using the following short code:[product_category
   category=”others” per_page=”12″ columns=”2″ orderby=”default” order=”asc” operator
   =”in”]. i dont know how to find the category archive page0
 *  Thread Starter [j.zutter](https://wordpress.org/support/users/jzutter/)
 * (@jzutter)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/no-product-message/#post-14064669)
 * I was able to figure it out.
 * next issue is how do i make it so those pages are 100% the broweser height event
   when there are no items listed?
 *  Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * (@kellymetal)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/no-product-message/#post-14066493)
 * Hi there,
 * Glad to hear you were able to figure it out.
 * > next issue is how do i make it so those pages are 100% the broweser height 
   > event when there are no items listed?
 * You can set the height of elements on the page using CSS. Generally, it would
   be best to just let the page height increase/shrink based on the content, however
   you could use something like below to make sure the main-content area is at least
   100% of the browser height (you can decrease it from 100 to make sure the footer
   is displayed as well):
 *     ```
       .site-main {
         min-height: 100vh;
       }
       ```
   
 * You can read more about those kinds of units here:
    [https://css-tricks.com/fun-viewport-units/](https://css-tricks.com/fun-viewport-units/)
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/no-product-message/#post-14101068)
 * Hi [@jzutter](https://wordpress.org/support/users/jzutter/),
 * We’ve not heard back from you in a while, so I’m marking this thread as resolved.
   Hopefully, the above info was useful!
 * If you have further questions, please feel free to open a new topic.
 * Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘“No Product Message”’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/no-product-message/#post-14101068)
 * Status: resolved