Support » Plugin: Product Reviews Import Export for WooCommerce » No Product found for given SKU, Skipped the review.

  • Resolved marky554

    (@marky554)


    This is the first piece of the exported file. The SKU is 1905.

    “comment_ID”,”comment_post_ID”,”product_SKU“,”comment_author”…
    “14363”,”30850″,”1905“…

    When I upload this file to import it in another site, I get this error:
    No Product found for given SKU, Skipped the review.

    But the SKU (1905) IS available and set in the product on the site where I’m importing.

    • This topic was modified 1 year, 2 months ago by marky554.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author webtoffee

    (@webtoffee)

    Hi @marky554,

    Please share with us your import log. You can find the import log from Woocommerce>Status>Logs>csv-import.

    Thread Starter marky554

    (@marky554)

    Hello, of course I tried it first with just one product review export.

    This is the content of the log file:

    2020-03-29T23:17:49+00:00 DEBUG > > Skipped. No Product found for given SKU, for which new comment is to be imported
    2020-03-29T23:17:49+00:00 DEBUG > > Skipped. No Product found for given SKU, for which new comment is to be imported
    2020-03-29T23:17:49+00:00 DEBUG > > Skipped. No Product found for given SKU, for which new comment is to be imported
    2020-03-29T23:17:49+00:00 DEBUG > > Skipped. No Product found for given SKU, for which new comment is to be imported
    2020-03-29T23:17:49+00:00 DEBUG > > Skipped. No Product found for given SKU, for which new comment is to be imported
    2020-03-29T23:17:49+00:00 DEBUG > > Skipped. No Product found for given SKU, for which new comment is to be imported

    Somehow it cannot find the SKU…

    • This reply was modified 1 year, 2 months ago by marky554.
    Plugin Author webtoffee

    (@webtoffee)

    Hi @marky554,

    We tried using the sample CSV file and were unable to replicate the issue. Please share with us your importing CSV file via support so that we can check it. Here is the link to the support: https://www.webtoffee.com/contact/

Viewing 3 replies - 1 through 3 (of 3 total)
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