NO PRODUCT FOUND

  • Resolved Đạt

    (@phmtiendat)


    3 years, 6 months ago

    I found big issue

    Iff my woocommerce store have only one single product, and i change it to validation, fill up any infomation and save it. This happened:

    https://drive.google.com/file/d/1VY48uW7Hnc4DqAsOkv2_fmwbg9HrvKK7/view?usp=sharing

    And my single product page is empty.
    When i deactivate Shopengine, eveything is fine
    But when i want to use Shopengine with my validation product, i have to add a new single product to my website.

    You guys have to fix this problem!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Benjir Ahmed

    (@benjirahmed)

    3 years, 6 months ago

    Hi @phmtiendat ,

    Currently, I am checking the issue in my development environment and I will get back to you with an update as soon as I can.

    Regards,
    Benjir

    Benjir Ahmed

    (@benjirahmed)

    3 years, 6 months ago

    Hey @phmtiendat ,

    We have successfully reproduced the issue in our development environment and our development team is working on this issue. Hopefully it will be fixed in our future update. Till then stay with us and stay tuned.

    Regards,
    Benjir

    jazzmann79

    (@jazzmann79)

    3 years, 5 months ago

    Hello,
    I see that this issue is mark as “resolved”, but I have loaded and activated ShopEngine and I get the same error where it tells me to add products and I already have products within my site. Even if I add a new product to my site, I get the same error. Would love to have a fix for this as I think this plugin is what I need to customize my cart and checkout pages.

    Benjir Ahmed

    (@benjirahmed)

    3 years, 5 months ago

    Hi @jazzmann79 ,

    We have already fixed this issue. This issue can happen if you don’t have a simple product on your woocommerce store which is required. Please add a new simple product on woocommerce and your problem will be solved.

    Regards,
    Benjir

Viewing 4 replies - 1 through 4 (of 4 total)
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