No print bulk order delivery

  • Resolved jackilmoro

    (@jackilmoro)


    4 years, 3 months ago

    After the last wordpress update, I can no longer print the delivery notes all together using the bulk function, I can only print them individually by clicking on the button. I have tried all the browsers, I have deactivated and reactivated the plugin, but the problem remains.

    WC Version: 3.8.1
    REST API Version: ✔ 1.0.2
    Log Directory Writable: ✔
    WP Version: 5.3.2
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: it_IT
    External object cache: ✔

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.13
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.59.0
    OpenSSL/1.0.2r

    SUHOSIN Installed: –
    MySQL Version: 5.6.40-84.0-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support kenil802

    (@kenil802)

    4 years, 3 months ago

    Hi @jackilmoro,

    Apologies for the delay in response and thank you for sharing the details.

    I have tried to replicate the issue on our staging site but I am unable to replicate it. To me, printing the delivery notes all together using the bulk function is working fine.

    So, to troubleshoot the issue, it would be great if you can tell us the exact steps as to how it has occurred.

    This information will be helpful to assist you in a better way.

    Regards,
    Kenil Shah

    Thread Starter jackilmoro

    (@jackilmoro)

    4 years, 2 months ago

    Don’t worry about the delay, the steps are simple, I select all the orders I want to print, I go to the bulk delivery note option, but the printing does not open, if instead I want to print the orders individually this works very well.

    What other information can you use to reproduce the error?

    Best Regards

    Plugin Support kenil802

    (@kenil802)

    4 years, 2 months ago

    Hi @jackilmoro,

    Okay, I got it.

    Can you please share the WordPress admin access of your site by creating a ticket on ‘support at tychesoftwares dot freshdesk dot com’ so that we can check the issue further on your site.

    Regards,
    Kenil Shah

Viewing 3 replies - 1 through 3 (of 3 total)
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