No price, no button

Resolved Atakan Au
(@atakanau)

2 years, 2 months ago

When I don’t add price “WhatsApp click to chat button” doesn’t show on WooCommerce single product pages.

This a PHP hook issue.
“After Add to Cart button” is not triggered.

Please enable “After short description” or “After long description” option.

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support Bruce
(@ninjateamwp)

2 years, 2 months ago

Hi @atakanau ,

Thanks for coming today!

Could you please record a short screencast or send a screenshot showing exactly what you are experiencing as issue?

Kind regards,
-Bruce-
Thread Starter Atakan Au
(@atakanau)

2 years, 2 months ago
Settings:
https://i.ibb.co/Wt0dt3f/Settings-Word-Press.png

Price is 10:
https://i.ibb.co/0JK6G5X/Products-1-priced-Word-Press.png

No price, no button:
https://i.ibb.co/1vD0QMd/Products-2-noprice-Word-Press.png
- This reply was modified 2 years, 2 months ago by Atakan Au.
- This reply was modified 2 years, 2 months ago by Atakan Au.
- This reply was modified 2 years, 2 months ago by Atakan Au.
- This reply was modified 2 years, 2 months ago by Atakan Au.
- This reply was modified 2 years, 2 months ago by Atakan Au.
Plugin Support Bruce
(@ninjateamwp)

2 years, 2 months ago

Hi @atakanau ,

Thanks for the details!
Please allow me to check with the right unit and feed you back as soon as possible.

Kind regards,
-Bruce-

Plugin Author Ninja Team
(@ninjateam)

2 years, 2 months ago

Hi @atakanau,

Please see this https://prnt.sc/od0LPU5sLuj5
Let us know if it helps.
Thank you.

Kelly

Thread Starter Atakan Au
(@atakanau)

2 years, 2 months ago

“Pro version”, sad 😟 .

As I said before,
Can you enable “After short description” or “After long description” option please 🙏 ?

Thread Starter Atakan Au
(@atakanau)

2 years, 2 months ago

Therefore, I will use an another plugin.

Plugin Support Bruce
(@ninjateamwp)

2 years, 2 months ago

Hi @atakanau ,

In additoion, please note that when no price => no add to cart button => WhatsApp button will not show.

Because “after add to cart button” if “add to cart” button visible => WhatsApp will be visible, if not => WhatsApp will not too.

About the short description and long description, sorry that they are not available for your version.

Thank you.

Kind regards,
-Bruce-

Viewing 7 replies - 1 through 7 (of 7 total)

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