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'No Preview Available' for youtube videos (6 posts)

  1. bander87
    Posted 2 years ago #

    Site: http://www.barefoothub.com/media/

    I have preview mode enabled, but it shows 'no preview available' when I click a video.


  2. karthikeyani
    Posted 2 years ago #

    I have checked the site and "Preview Image" for all videos are displaying fine. Please refer http://screencast.com/t/vGCWvLVO. And also noticed that when clicking on "More Videos" it shows "No popular videos". To fix this issue, open the following files and find isset($pagenum) and replace with !empty($pagenum) and check.

  3. bander87
    Posted 2 years ago #

    Thanks for the quick reply and great support. I have fixed the 'more videos' link. Thanks.

    However, on my laptop, it's still showing up as 'no preview available' (https://i.imgur.com/ebDTo9o.jpg), though I checked on my desktop and it does display. I disabled ad-block with no luck. I wonder if any of my other plugins are causing the problem. I do remember it showing up before when I first installed it.

  4. karthikeyani
    Posted 2 years ago #

    Make sure the video is playing in your laptop. You have uploaded the following YouTube video http://www.youtube.com/watch?v=3nwbzpyterI and the player will display the following preview image http://i3.ytimg.com/vi/3nwbzpyterI/maxresdefault.jpg. If there is internet problem and low speed internet connection then it will fetch the following default preview image http://www.barefoothub.com/wp-content/plugins/contus-video-gallery/images/noimage.jpg.

  5. bander87
    Posted 2 years ago #

    Thanks. Another problem I have is that when I click a category, it says "No Videos Under this Category".

    The link goes to: ../categoryvideos/running/
    but this link works ../categoryvideos/running/?pagenum=1

    Any ideas?

  6. karthikeyani
    Posted 2 years ago #

    In order to resolve the issue contact our supporting team at assist@apptha.com

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