Support » Themes and Templates » No preview and white screen

  • Ducati87

    (@ducati87)


    Hello, I have a big problem with some templates. I bought a template from rockettheme but when I try to see the preview nothing happen. The screen is white, blank, and I can’t understand where is the problem!
    Do you have any suggests? Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    Have you contacted the people who sold you the theme?

    Ducati87

    (@ducati87)

    yes but the problem presents on every theme

    Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    Can you try to narrow down the problem, by specifying which theme(s)?

    Ducati87

    (@ducati87)

    ok I tryied disabling all plugins just for understand if there is some conficts but it isn’t. If I try to load the preview of some wordpress original template, it seems to works well.

    Ducati87

    (@ducati87)

    there’s another problem, every time I click on Themes in the admin panel the “posts_per_page” gets reset.

    Ducati87

    (@ducati87)

    I noted that when I install a plugin for testing the themes the blog crash! Every plugin that works with the templates.

Viewing 6 replies - 1 through 6 (of 6 total)
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