Support » Plugin: Jetpack by WordPress.com » No posts found and Published 616?

  • Resolved acekin

    (@acekin)


    Is there any reason for displaying 616 posts being published and a “no posts found” message on the WordPress.com dashboard? I clicked on the “Blog Posts” menu item on the left and after a little wait I was presented with the following page:

    https://www.dropbox.com/s/h90ekqbqt16w2va/2018-02-25_220835.jpg?dl=0

    I am reporting in case it is a bug, otherwise, it does not cause me any grief!

    Cemal

    • This topic was modified 1 year, 7 months ago by  acekin.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support pmciano

    (@pmciano)

    What is the address of your Jetpack site?

    Once we get that, we can test the site’s connection to WordPress.com and further help you with this issue.

    Plugin Contributor Cena

    (@cena)

    Hi Cemal,

    I just checked your connection here and all looks well: https://jetpack.com/support/debug/?url=https://www.keptlight.com/

    I did notice, however, that we didn’t have a recent sync with your site, so I kicked one off. Depending on when you see this message, I’d give an hour or so to complete, then check your Blog Posts menu in WordPress.com, to see if that cleared things up.

    Let us know!

    Thank you, Cena. I logged out and logged back in to see the posts. They now show up. I could see the pages and the media before but not the posts. Why do you think the sync for the blog posts was not done while the other parts were fine? Is this something I need to check periodically? Does that affect my stats?

    Cemal

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    @acekin It appears that there are some connection issues between your site and WordPress.com, and those issues stop the synchronization process at times.

    If the problem starts happening again, could you reach out via this form so we can run some more tests with you?
    https://jetpack.com/contact-support/?rel=support

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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