Support » Plugin: Buffer Connector - HYPESocial » No post found in the exclude page

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  • Plugin Author HYPEStudio

    (@hypestudio)

    Hi manit4c,

    Thank you for using HYPESocial – Buffer plugin.

    The most likely reason why our plugin can not find any posts is that there are no posts to be found.

    What did you write in the fields for the minimum age of post to be shared and maximum age of post to be shared?

    For example, if you write the number 0 in both fields, all your posts/pages will be eligible for sharing, but if you enter the number 30 in both, only the posts/pages that are 30 days old will be eligible for sharing. If you don’t have any posts/pages that are newer, meaning not older than 30 days, then our plugin doesn’t have anything to share & you can’t exclude anything. Does that make sense?

    Would you be so kind to write the number 0 in both fields and then check exclude pages/posts, please?

    Also, keep in mind that if you select any category on general settings page only the posts from that category will appear at the exclude posts page. If you don’t select anything all your posts/pages will appear of maximum and minimum age that you have chosen on general settings page, as I have mentioned it already.

    I hope this will help you, but if you have any other questions don’t hesitate to ask us!

    Plugin Author Dejan Markovic

    (@dejanmarkovic)

    respolved

    Hi, sorry for my late answer, wordpress do not sent the email alert when a response has added.

    I’ve tried to set 0 for minimum and maximum age post but the problem is still here. I’ve tried to check all category and it change nothing.

Viewing 3 replies - 1 through 3 (of 3 total)
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