Support » Plugin: Popup Maker - Popup Forms, Opt-ins & More » No popup on Firefox?

  • Resolved lazyym

    (@lazyym)


    I am able to get this to wok on all browsers except firefox for some reason. I have all blockers turned off and popup blocker off and it still won’t do it, even after clearing cache. Any ideas?

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  • Plugin Author danieliser

    (@danieliser)

    @lazyym – Are you referring to browser cache or server cache? Be sure you are clearing server cache as well.

    Generally though our code is written around jQuery which is completely cross browser compatible. So there is little room for a bug (in the JS that is) across browsers. Sometimes browsers handle CSS / fixed elements a bit differently but that is usually iOS Safari specifically.

    In this case though we have no reported issues with Firefox so I’d have to assume its either: server cache, cdn, browser cache, or possible a JS error (though not necessarily related to our code), in that order. Nothing else makes since.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin or support.

    If you still need help please message us directly at https://wppopupmaker.com/support/.

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