Sorry, I can’t see WAme installed or any red icon.
The page I need help with: https://www.orangedirect.es/
The short text shown next to the WhatsApp button is not present.
Not even the red message notice button.
Hola @naranja10
Hemos revisado el sitio que nos comentas y no vemos nuestro plugin instalado, de hecho tienes puesto el de la competencia 😂. Nosotros encantados de ayudarte, pero instala primero el nuestro. 👋
Un saludo.
The plugin installed and activated is: WAme chat By Creame
And I have no other installed.
Hi friend, sorry to insist, the plugin that appears on the page, bottom on the left side, is WP-WHATSAPP-CHAT. The first thing you should do is uninstall the plugin, then you can use WAme.
Thanks!
I also want to insist that the plugin installed is: WAme
And I have it in the lower right.
I have completely unpainted it and I have re-installed and reconfigured it again.
At the moment it works normally. If it fails again, install another plugin.
Greetings.
Hi. If you can give us a screenshot of the WAme configuration on your WP dashboard. We continue to see the plugin anywhere, confirm that we are checking the same page https://www.orangedirect.es/
I have updated the plugin.
The red warning balloon is not present.
Whenever we update, we expect something positive … But here it is different.
Plugin Contributor
Monillo
(@monillo)
We can perfectly see the red notification balloon on your website.
Please, read carefully change log with updates from 3.1.1 to 3.1.4
https://es.wordpress.org/plugins/creame-whatsapp-me/#developers
We have reviewed your website and the red balloon appears without problem, nobody has communicated this problem to us except you.🤔 I begin to think that you waste our time and probably have some interest in it.
Bye bye.👋
