Support » Plugin: Pixel Cat - Conversion Pixel Manager » No Pixel Found

  • Resolved leewal

    (@leewal)


    I am using PC lite Version 2.4.0, I created pixel in FB business manager, copy id, paste it into Main PC screen, save.
    I run FB pixel helper to confirm id active I get no pixels found. It does not show in FB bm as connected.

    all plugins and WP are up to date.

    The page I need help with: [log in to see the link]

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  • Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    Thanks for your inquiry. Let’s see how we can help.

    It looks like you figured out a solution. I can see your pixels firing in the Chrome Facebook Pixel Helper extension.

    Maybe the reason you didn’t see the pixel firing was that you had your adblocker on or had disabled your user level from tracking in the Pixel Cat settings.

    Thanks.

    Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    It’s been a few days since we replied last. We just wanted to make sure that your issue got resolved or you had any other queries. I would like to inform you that I will mark this thread as resolved in a few days if we do not get a reply back from you within a few days.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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