Support » Theme: Customizr » No picture on the website

  • Hi, i have no picture on the website, pnly in the edit wiev. What is wrong? With other theme is everithing OK.

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  • Theme Author Nicolas GUILLAUME


    Hi, thank you very much for this review.

    I would recommend to try the following troubleshooting tips :

    1. Use the latest software versions : make sure the theme and WordPress are up to date.
    2. Documentation : search for possible solutions in our documentation.
    3. Cache plugin : if you are using a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.
    4. Browser : clear your browser’s cache / history
    5. Deactivate your child theme if you are using one.
    6. Check for plugin conflict : deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.
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