Support » Plugin: Easy Digital Downloads » No Permission to Download

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  • tgd

    (@terrydaisydesignsca)

    Pippin, i had exactly the same thing happen to me, so i checked out the extensive threads in the above link, but what i discovered, in my case was that I hadn’t changed the paypal account email address, in the payment gateways tab, from the sandbox testing account to the live paypal account. This resulted in paypal not recognizing that email address, assuming the account was not active, so it wouldn’t and couldn’t process fully the purchase. This left the purchase at ‘pending’. Luckily it was myself who made the purchase and i was able to cancel it in my paypal account. I wonder if this might be the cause for some of the same instances experienced by others. A simple typo in the email address would do it.
    Awesome plugin, thanks.

    Plugin Author Pippin Williamson

    (@mordauk)

    Thanks for posting! That could definitely be the case for others.

Viewing 2 replies - 1 through 2 (of 2 total)
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