Hi @waleedviews,
Could you please share a link to your site?
Also, can you reproduce the behavior with only WooCommerce and PayPal Payments active?
This error usually occurs when a buyer clicks the “Place order” button before it has been replaced with the PayPal smart buttons as it can take a few seconds on the first page load. A similar error previously could occurr for payments via PayPal Card Processing, but this should have been resolved in version 1.7.0.
In any case, the next plugin update includes some measures to prevent the error. If you want, you could give it a try with this version.
But this change is still being tested and we would advise testing it on a separate staging site as it didn’t complete all tests yet.
Kind regards,
Niklas
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This reply was modified 2 years, 1 month ago by
Syde Niklas. Reason: fixed incorrect URL
Hey Niklas,
Here’s the site url https://akivvagrill.com/
could you please check it? i will test the plugin again.
thank you.
I have test the plugin, but it doesn’t work, i am getting the same error.
Hi @waleedviews,
Thanks for the link, I see what’s happening on your site.
This looks like it could be a compatibility problem with the theme or a plugin like fluid-checkout. So this is not directly related to the problem I previously mentioned or which the test package aims to fix.
PayPal Payments is supposed to replace the regular “Place order” button with the smart buttons. Also, the Credit card gateway gets its own “Place order” button.
But on your Checkout page, on the right side, there’s another “Place order” button which is not hidden as it should be. If you only use PayPal Payments as a payment gateway, then hiding this button via CSS may be a temporary workaround as this particular button likely will not work. The button next to the Credit card gateway on the left side should work, but it appears to be causing the error that’s documented here.
You may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for WooCommerce and PayPal Payments to see if the behavior persists.
Beyond this, I would suggest potentially disabling the PayPal Card Processing as this may work a bit better with your particular checkout flow until the next update has been released later this month.
Kind regards,
Niklas
In my case, I had to disable WP deferred javaScript plugin
Since we haven’t heard back from you, I’m going to mark it as resolved.
In case you’re still having problems, feel free to let us know!
Hi! I have pretty much the same problem but i cant seem to solve it just by reading this log… Can someone pls help? the site is bibifood.se and to be able to add stuff to the cart you need to have an account! I can give the supporter the info so he/she, can see the issue for themselves. I have called paypal support and contacted woocomerce, but no one seems to answer 🙁
This is my last call of hope! Heeelp!
Hello @weebuild
if you don’t want to share details on this public forum I suggest you open a service desk ticket with us by following these instructions: https://paypal.inpsyde.com/docs/request-support/
If you want to get support via the forum, you need to open a new thread, since this thread has been resolved.
Kind regards,
Joost
@joostvandevijver
Hi, and thanks for replying!
Okay, nevermind, i solved the issue by updating the PayPal addon, but now I have a new issue!
I guess as you mentioned, I have to start a new thread?
How do I do that lol?
Kind regards
Armin
Hi @weebuild
In order to create a new topic, just go to the main .org page for this plugin and click on “Create Topic”.
Kind regards,
Joost
