no payment options available after wc update an mollie update

  • Resolved mischademuynck

    (@mischademuynck)


    3 years, 6 months ago

    I did an update om my live site and encountered this problem. So I reversed and got my live website up and running again, but with old plugins.
    So made a staging website and did the updates step by step.

    Last one I did was Woocommerce (4.6.0) and now there are no Mollie payments available. It says in dutch: “Sorry, het lijkt erop dat er geen betaalmethoden beschikbaar zijn voor je staat. Neem contact met ons op als je hulp nodig hebt of op zoek bent naar alternatieve mogelijkheden.”

    So, no payment options for your state…

    I can see the Mollie options in the woocommerce payment options, but when I clock to configure one of these options, the page is empty. Happy to provide screenshots or a short movie.

Viewing 15 replies - 1 through 15 (of 17 total)
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  • Thread Starter mischademuynck

    (@mischademuynck)

    3 years, 6 months ago

    some extra information. Did disable en delete the Mollie plugin en reinstalled: same behaviour

    Andreas W.

    (@aweissinpsyde)

    3 years, 6 months ago

    Hello @mischademuynck

    can you deactivate all other plugins for testing, please? Also, try to uninstall the plugin and install it again. Please make sure your API entries are correct

    Thank you
    Best regards
    Andreas

    Thread Starter mischademuynck

    (@mischademuynck)

    3 years, 6 months ago

    I did that. And I discovered the rogue plug-in. It is the VibeBP plugin that belongs to the update of my Theme (WPLMS). Disabling this brings back the Mollie plugin options. So this is fine.
    Will get in touch with the theme supplier to search for a solution. Thanks for your help.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    3 years, 6 months ago

    Hey there @mischademuynck ,

    Thank you for letting us know.
    We will note this conflict in our knowledgebase and close this issue for now.

    Kind regards,
    Niklas

    Thread Starter mischademuynck

    (@mischademuynck)

    3 years, 3 months ago

    Hi Niklas,
    This problem still is not solved. And the people with the WPLMS are investigating. But they have not found the solution.
    Their question is: ” what exactly checks they have put before showing their payment option on checkout page ?”

    Can you provide some information as an answer to their question?

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    3 years, 3 months ago

    Hi @mischademuynck,

    We are currently investigating a potential issue that could lead to the payment methods not being shown. Maybe this is related to the issue you experience with the WPLMS theme. I will consult with our developers after the holidays and get back to you when I know more.
    Thanks!

    Kind regards,
    Niklas

    Thread Starter mischademuynck

    (@mischademuynck)

    3 years, 3 months ago

    Great, thanks a lot.

    boyanortse

    (@boyanortse)

    3 years, 2 months ago

    Is there any update on this? i encounter the same problem with the same template/plugin, i can’t move forward as the payment options are been disabled by the plugin and i need the plugin to make the website work 🙁

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    3 years, 2 months ago

    Hi @boyanortse,

    We are still in contact with the developer of the VibeBP plugin to find a solution for this.
    We have not forgotten about this issue, but also do not yet have a solution, unfortunately.
    As soon as we found a solution I will provide an update in this thread of course.

    Kind regards,
    Niklas

    VibeThemes

    (@vibethemes)

    3 years, 2 months ago

    hi, This is VibeThemes author of WPLMS . Trying to find a possible use case, the WPLMS is initialising end points for rest API. Apart from that it does not work in WooCommerce settings screen.
    In your opinion what could be a possible, maybe you can share which all hooks i should look for being used by mollie payments.
    We do not have any report from other WooCommerce payment gateway addon.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    3 years, 1 month ago

    Hi @vibethemes,

    Can you please send us a mail to mollie@inpsyde.com so we can exchange some more information? I’m not sure where our previous message ended up. Thanks!

    Kind regards,
    Niklas

    boyanortse

    (@boyanortse)

    3 years ago

    @vibethemes, @niklasinpsyde

    Any news on this? still waiting for an update 🙁

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    3 years ago

    Hi @boyanortse,

    Apologies for the silence, we are trying to get this resolved for our next update.
    We could not yet find the cause, but it is one of our highest priority issues for the next release and we are in contact with vibethemes.
    This thread is linked to our developer issue and I will let you know when we found anything worth mentioning.

    Kind regards,
    Niklas

    boyanortse

    (@boyanortse)

    2 years, 11 months ago

    @vibethemes, @niklasinpsyde Any updates? still is not working 🙁

    • This reply was modified 2 years, 11 months ago by boyanortse.
    Plugin Support Syde Niklas

    (@niklasinpsyde)

    2 years, 11 months ago

    Hi @mischademuynck & @boyanortse,

    Can you please try this version of the Mollie plugin?
    https://drive.google.com/file/d/11baF3es1knQpbgHSOFqjEFhj0vd6icIS/view

    To work around the behavior we had to increase the init priority, but this is not a solution we can implement in the regular plugin version.
    We hope that the @vibethemes developers can find out more about what is causing plugins that hook after them on init to not fire and are communicating with them in an internal support ticket.

    Kind regards,
    Niklas

Viewing 15 replies - 1 through 15 (of 17 total)
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