Support » Plugin: Mollie Payments for WooCommerce » No payment options available after mollie update

  • Resolved Piska

    (@piska)


    Hello,

    We use the Mollie plugin sinds 2017. It used to work very well. After update to the last Version 6.0 and the last version of Woocommerce, the Mollie Payment options are disappeared from checkout.

    Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.

    Disabling all plugins, switching my theme, reinstalling the plugin did not help.

    The setting (Active) https://rebrand.ly/k1t40

    I could not find anything except this in logs:
    DEBUG Billing Country is not valid.
    Please see https://rebrand.ly/jy9ch

    Alvast bedankt.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Inpsyde Niklas

    (@niklasinpsyde)

    Hi @piska,

    In version 5.11.0 we have introduced a check for this field because some sites were sending wrong information to the Mollie API. Do you see your payment methods with version 5.10.0?
    Either way, can you please open a support ticket as described in this article? We would like to learn more about why your Billing Country is being modified.
    Please include your WooCommerce status report and a link to this thread.
    Thanks!

    Kind regards,
    Niklas

    Thread Starter Piska

    (@piska)

    Hi Niklas,

    Thanks for your reply.

    I use version 5.9. It works very well. I can see payment methods with the version 5.9

    I opened a ticket.
    Thanks

    Plugin Support Inpsyde Niklas

    (@niklasinpsyde)

    We are working on this issue in an internal ticket, so I will close this thread for our issue tracking.
    Our next release will have a more transparent behavior to clarify what may not be correct with the site configuration regarding the Mollie API.
    Mollie versions 5.9.0 or 5.10.0 are a temporary workaround for now.

    Kind regards,
    Niklas

Viewing 3 replies - 1 through 3 (of 3 total)
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