Support » Plugin: Klarna Payments for WooCommerce » No payment gateway after update

  • Resolved fox-didl

    (@fox-didl)


    After Update to latest version 2.0, klarna payment gateway for choose on checkout is gone. Going back to version 1.9.2. and working great again.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Bengtsson

    (@michaelbengtsson)

    Hi.

    Could you send a support ticket to support@krokedil.com with a temporary admin login to your site and i can take a look at the issue right away?

    fox-didl

    (@fox-didl)

    No. It’s a live shop and not a hugh problem. And then there is GDPR now. I have to build a staging site for you. But time is limited at the moment. I found a solution with going back to 1.9.2 – so it’s just this information that klarna paymetn won’t be displayed on checkout.

    I will answer again after I have a staging site for you. And I will check the logfiles first.

    Michael Bengtsson

    (@michaelbengtsson)

    It seems like something is causing the main plugin file to not be detected after an update. Causing the plugin to be deactivated in some cases. If you create a staging environment you can try to update again and check this.

    We have no idea what is causing this, and it does not happen in most of our environments. But i could recreate it in one of mine just now. This is a strange issue.

    Michael Bengtsson

    (@michaelbengtsson)

    Hi again,

    Also we just pushed version 2.0.1, this fixes an issue with how testmode was set, which could also be one of the issues you where having.

    Hopefully its one of these two things and it is now solved for you. If not then please get back to me and ill keep digging.

    fox-didl

    (@fox-didl)

    It seems to work now. Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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