Support » Theme: ProfitMag » No (or poor) support, bug pending resolved

  • I used this theme for one of my sites: [ link redacted, please do not post links in reviews ]
    The issue I found is about the resolution: the slider will get splitted into two layers with three slides on the top of one slide under certain resolutions.

    Posted this issue in the forum for more than a month, no one reply.

    I am very disappointed with the theme as this might be just a minor bug. Why the author or the team doesn’t look into it?

    I have no choice but to give the lowest rating.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author Rigorous Themes

    (@wpgaint)

    Hi,
    Thanks for using our theme.

    We are currently busy for making pro theme of Profitmag. You should know how much it takes if you are developer, and we are currently too busy. besides here in WordPress, Community are already helping you.

    Anyway after completing our Pro theme, we will mainly focus on support of theme.
    Thanks

    I understand there might be important work on going, however, it is very fair to make my comment: no response after a month! and it is a bug!

    I would love to see the pro theme and will purchase it if it meets client’s requirement.

    Theme Author Rigorous Themes

    (@wpgaint)

    Hi,
    Please see our pro theme here, It is available with large extended features and full documentation.
    Further for the pro theme you will experience our best customer support.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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