Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » No Option to Delete Plugin!

  • ecormier

    (@ecormier)


    There’s no option to delete this plugin after it’s deactivated. The “Thanks for installing NextGEN Gallery!” pop-up message is permanently stuck there. Clicking Dismiss returns an error.

    Thanks for polluting my website with this crap that I can’t uninstall without digging through the database.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support edanzer

    (@edanzer)

    @ecormier – Perhaps you can clarify your issue? NextGEN can be removed from your WordPress website like any plugin: go to Plugins, find the plugin, click Deactivate and then Delete.

    If this process is not working for your, is it possible you have a broader issue with your WordPress installation?

    One deactivated (or deleted) no plugin code will run, so it should be impossible to see any part of the plugin user interface, including notices.

    ecormier

    (@ecormier)

    Sorry for the harsh review; I was feeling frustrated after banging my head against the wall over this problem.

    After I deactivated NextGEN, there was no option to Delete. I even made sure all galleries and gallery images were deleted beforehand.

    With all the other gallery plugins I was evaluating, I was able to delete them after deactivating.

    I ended up deleting the ngg tables manually in MySQL, as well as the ngg directories in my file system (there were two that I found). I no longer see any notices or any other sign of the NextGEN.

    I thank for you responding to my review.

    Plugin Support edanzer

    (@edanzer)

    @ecormier – Thanks for the response. And no worries. You have the right to feel frustrated and post your experience.

    I do have to be honest and say we’ve never heard of this kind of issue before, and I can’t imagine how it would occur. That’s not to question your situation – I assume you saw it as described, and you sound technically competent.

    In any case, I’m glad you got it resolved. We wish you the best.

Viewing 3 replies - 1 through 3 (of 3 total)
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