Support » Plugin: Point of Sale POS for WooCommerce » no open View POS

  • Resolved andrei63

    (@andrei63)


    Good afternoon. After installing the plugin, I click on the View POS menu
    and I have the main page of the site open. Removed all plugins except wocomerce and put a standard theme, but the effect is the same. Attached htcases:
    # BEGIN WordPress

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]

    # END WordPress

    The page I need help with: [log in to see the link]

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  • Plugin Author bizswoop

    (@bizswoop)

    To help us troubleshoot the issue.

    Can you please use the product loom.com or a screen recording tool and record the behavior.

    Record this behavior:
    Open the WordPress Admin, click record. Now click the View POS option in the admin. We want to see what happens on the admin when you click View POS.

    Can you also confirm, are you using a page with the permalink /pos, if yes. Please use a different permalink. The POS uses the permalink of /pos.

    Finally, when you send us the screen recording, can you please send us the WooCommerce status logs. We want to review your configuration. To access the logs goto, WooCommerce. Click the Status menu item. On the System Status tab, click Get System Report. Please send the status report and video to us to review.

    andrei63

    (@andrei63)

    Plugin Author bizswoop

    (@bizswoop)

    Thank you for sharing the video and log.

    We noticed in the Permalink Settings under Common Settings, you set the permalink as Plain.

    Can you please change the permalink setting to Post Name. Click Save Changes.

    Now retry and click “View POS” to launch the POS. This should no load the POS.

    andrei63

    (@andrei63)

    Спасибо большое! Все заработало!!!

    Plugin Author bizswoop

    (@bizswoop)

    Пожалуйста! 🙂

    If you use and like the POS plugin, could you take a few mins to provide a review on the WordPress directory, we loved if you consider leaving us a ★★★★★ rating on the plugin directory here, Спасибо

Viewing 5 replies - 1 through 5 (of 5 total)
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