No notification emails when questions are answered

  • Dumples

    (@dumples)


    7 years, 7 months ago

    Notification emails aren’t being sent to users who asked a question when the question is answered.

    I’ve seen other people bring up the issue here. It says the topic is resolved and that it’ll be in the next version. However, it’s still not working.

    Any update on this?

    Thanks for the great plug-in!

    https://wordpress.org/plugins/dw-question-answer/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author DesignWall

    (@designwall)

    7 years, 7 months ago

    Hi Dumples,

    Thanks for writing in.

    Please reach us at [moderator note: please do not ask for off-forum contact] and I will help you solve this issue.

    Plugin Author DesignWall

    (@designwall)

    7 years, 7 months ago

    Hi Dumples,

    I have my demo site and it still working fine.

    Please make sure that your server can send the email.

    If your server can send the email, so you can go to Dashboard > Questions > Emails > New Answer Notification and check you have to enable notification for the new answer.

    Let me know if you still face this issue.

    Warm Regards,
    Kevin.

Viewing 2 replies - 1 through 2 (of 2 total)
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