No notification being sent for Custom Post Type

We experience a problem with your plugin, this is our test site http://03-gbville.4thshift.co/

We have a custom post type called meet and greet, which is related to a user as part of their profile. This is how the site works, when a user is sign up and login for the first time s/he will be redirected into a page(http://03-gbville.4thshift.co/provisioning/) with form which the information for the said post type is collected, the form content is submitted via ajax, the post/data/form content is submitted and inserted successfully to our db.

I have set a notification(to be send to admin which is me) using your plugin which will trigger once a post is published, the problem is I didn’t receive any email even if I tried to create new post(wp default post) or new item on the custom post we have. But when I change the notification trigger to be send once a post is updated, that’s the time your plugin works and send me an email.

I think you can help me with this a lot.

Thanks in advance and God bless.

function bnfw_insert_post_hook_for_theme( $themes ) {
$themes[] = ‘VozX Child’;
return $themes;
}
add_filter( ‘bnfw_insert_post_themes’, ‘bnfw_insert_post_hook_for_theme’ );

I used the code above but, didn’t work. I also notice that no notification is send even when I try to change the notification trigger( form trigger when new post is published to trigger when post is edited).

What should I do is there something wrong in my code?

Hi voltronik;

Yes, they are custom form, which saves data via ajax. I also use the WP back end to submit or edit a custom post, but no luck no email is being sent.

Thanks

Hello voltronik;

Yes I already set up a notification for that particular custom post type, the trigger I created on the notification is when a new post is published and when a post has been edited(the post type is “Meet and Greet”).

I also have a email notification on sign up/registration I used “Theme My Login” for that part.

The only problem I have with your plugin is no email notification is sending when I do the two(add and edit post on particular custom post type) trigger I created on your plugin. Even if I am using the add or edit on the WP back end, no email is sending.

Thanks