Support » Plugin: MetaSlider » No navigation on mobile

  • Resolved megankay

    (@megankay)


    I’ve read the FAQ on how to fix the mobile issue, but the plugin recommended hasn’t been updated in 4 years and I hope to not create 20 more sliders for this page. The specific issue is that the navigation on each slider for this page does not appear on mobile so images cannot be rotated through. This is MetaSlider version 3.13.1.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Contributor kbatdorf

    (@kbat82)

    Hi @megankay

    Apologies for that, the documentation is a little outdated. I’ll make a note to go through all of that this month.

    I think the situation for you here is related to your theme rather than the slideshow. You will have to add some custom CSS to manipulate the theme styles. Can you try adding this to your theme’s CSS stylesheet?

    @media (max-width: 768px) {
    	.tablepress tbody td {
    		display:block;
    		box-sizing:border-box;
    		clear:both
    	}
    }

    This will drop the tables to a new line on smaller screens. Notice that 768px is the max width this rule will be applied to which you can adjust as needed. Let me know if you have any questions.

    That looks a lot nicer, thanks! It didn’t affect the navigation arrows though, still can’t arrow through photos.

    Plugin Contributor kbatdorf

    (@kbat82)

    Hi @megankay

    I checked the site again now but looks like there are some errors?

    I’m not seeing any errors on mobile or desktop. Can you elaborate, please?

    Plugin Contributor kbatdorf

    (@kbat82)

    Hi @megankay

    None of the scripts are loading so MetaSlider is never initialized and I just see a static image on each slideshow. I do see two errors in the browser console but not sure those are related. It looks more like the scripts just aren’t loading at all. Maybe a caching plugin?

    http://prntscr.com/o9k37d

    Yikes, gotta talk to my host about that.

    As for the static image, that’s the issue. No caching plugins. Several related to Woocommerce, possibly something in there?

    Plugin Contributor kbatdorf

    (@kbat82)

    That part was working when I checked last time though I thought. Maybe not. Go to the settings page and make sure “Print JS” and “Print CSS” is on.

    If they were off, save the setting, reload the page and check if they are still saved.

    Randomly looked at a few of the slides on that page and on a per-slide basis, both were checked. Is there another place to look?

    Plugin Contributor kbatdorf

    (@kbat82)

    Hi @megankay,

    Can you put one of the slideshows on a test page and see if it works there?

    I have a feeling TablePress can’t load in the required scripts.

    It works without Tablepress, thanks! But since it works fine in Tablepress on desktop, is there some way I could make a workaround for mobile? I love how it looks on desktop.

    Plugin Contributor kbatdorf

    (@kbat82)

    Hi @megankay

    It’s not working for me at all anywhere. Is it maybe cached in your browser at the moment?

    Argh! I’ve only ever used it in Tablepress, so I can’t identify why it is no longer working at all. It isn’t working for me outside my main browser, but it DID work and I can’t think of any changes I’ve made to affect that. I did delete Lightbox, which I vaguely remember having installed at one point but had thought I’d removed. Any chance that was reinstalled as part of MetaSlider?

    Plugin Contributor kbatdorf

    (@kbat82)

    We don’t install any other plugins so it wasn’t from us. Maybe there was an update in TablePress? I’m not really sure what happened. I also thought it was working yesterday.

    YES! It was a Tablepress caching issue. Working flawlessly on every browser and mobile now that I’ve turned off caching for that table. Thank you for all your support, this is a great plugin!

    Plugin Contributor kbatdorf

    (@kbat82)

    Hi @megankay

    Glad it’s working and thanks for the review! Let me know if you have any more issues.

Viewing 15 replies - 1 through 15 (of 15 total)
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