Support » Plugin: WooCommerce Pixel Manager by woopt » no more work

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  • Plugin Author alekv

    (@alekv)

    Hello @ajna667

    You are the first one to experience that. We have other shops under our direct supervision, where we don’t see any impact from WooCommerce 4.0 in conjunction with our plugin. However, we do see less conversions in shops that are hit by the COVID-19 crisis. In some cases even more than 50%.

    Are you sure it is a technical error?
    If so, we’re here to help. Send us a support request to support@wolfundbaer.ch and we’ll look into it.

    Plugin Author alekv

    (@alekv)

    @ajna667

    On more information. I noticed that you wrote a review 5 days ago for a plugin that did mess up the thankyou page: https://wordpress.org/support/topic/fatal-error-on-thank-you-page/

    The conversion code of our plugin is inserted into the thankyou page. If the thankyou page does not work properly, then our plugin can’t work properly, which might be the cause of the issue you have (or had).

    If this is in fact the case, please be so kind to revise your review.

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