Title: No more counting
Last modified: October 25, 2023

---

# No more counting

 *  Resolved [spielstil](https://wordpress.org/support/users/spielstil/)
 * (@spielstil)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/no-more-counting/)
 * For the last 4 days, Popular Posts counts have been dropping sharply. According
   to our hoster’s numbers, the hits are as ever, but they are no longer counted
   by the plugin.
 * Here our Debug INfos:
 *     ```wp-block-code
       Plugin Configuration
   
       Performance Nag: Dismissed
   
       Log Limit: No
   
       Log Views From: Visitors only
   
       Data Caching: Yes, 1 minute
   
       Data Sampling: No
   
       External object cache: No
   
       WPP_CACHE_VIEWS: NoSystem Info
   
       PHP version: 8.0.30
   
       PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, Reflection, SPL, session, standard, sodium, cgi-fcgi, raphf, mysqlnd, PDO, xml, bcmath, bz2, calendar, ctype, curl, dba, dom, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imagick, imap, intl, ldap, mailparse, exif, mongodb, mysqli, OAuth, odbc, pdo_dblib, PDO_Firebird, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, shmop, SimpleXML, soap, SourceGuardian, sqlite3, sysvsem, sysvshm, tidy, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache
   
       Database version: 10.6.12-MariaDB-0ubuntu0.22.04.1-log
   
       InnoDB availability: DEFAULT
   
       WordPress version: 6.3.2
   
       Multisite: No
   
       Active plugins: Aardvark Plugin 2.15, Antispam Bee 2.11.5, Better Search Replace 1.4.3, Classic Editor 1.6.3, Comment Reply Email Notification 1.31.0, Complianz | GDPR/CCPA Cookie Consent 6.5.5, Envato Market 2.0.10, Master Slider Pro 3.6.5, MB Rank Math 1.0.1, Meta Box 5.8.2, OMGF 5.7.4, Podlove Podcast Publisher 3.8.12, Podlove Web Player 5.7.1, Prosodia VGW OS 3.25.3, Quiz Maker 8.7.5, Rank Math SEO 1.0.204, Rename wp-login.php 2.6.0, Responsive for WPBakery Page Builder 3.5, Revive Old Posts 9.0.21, Share a Draft 1.5, Simple Image Sizes 3.2.2, Simple Local Avatars 2.7.5, Solid Security Basic 9.0.0, spielstil_customization 2.2.1, TaxoPress 3.10.2, Ultimate Reviewer 2.16, UpdraftPlus - Backup/Restore 1.23.10, WordPress Advanced Bulk Edit 1.3, WordPress Popular Posts 6.3.3, WP-Optimize - Clean, Compress, Cache 3.2.21, WP-Polls 2.77.2, WP Add Custom CSS 1.1.6, WPBakery Page Builder 7.0, WP YouTube Lyte 1.7.22
   
       Theme: Aardvark Child (1.0) by GhostPool
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fno-more-counting%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/)
 * (@hcabrera)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/no-more-counting/#post-17149894)
 * Hi [@spielstil](https://wordpress.org/support/users/spielstil/),
 * I just checked one of your articles and WordPress Popular Posts was able to register
   my visit as expected. Right now the plugin seems to be working fine.
 * Since you’re using WP-Optimize, which is the only thing I see from your active
   plugins list that may cause issues, please check and follow the recommendations/
   suggestions from these FAQs: [Is WordPress Popular Posts compatible with plugins that minify/bundle JavaScript code?](https://github.com/cabrerahector/wordpress-popular-posts/wiki/5.-FAQ#is-wordpress-popular-posts-compatible-with-plugins-that-minifybundle-javascript-code)
   and [Is WordPress Popular Posts compatible with caching plugins?](https://github.com/cabrerahector/wordpress-popular-posts/wiki/5.-FAQ#is-wordpress-popular-posts-compatible-with-caching-plugins)
 *  Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/)
 * (@hcabrera)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/no-more-counting/#post-17149904)
 * Also, there’s a JavaScript error on your site warning that jQuery (a JavaScript
   library bundled with WordPress) isn’t defined. It’s most likely not related to
   this issue but you should look into it nonetheless as it might be affecting other
   aspects of your site.
 *     ```wp-block-code
       Uncaught ReferenceError: jQuery is not defined
           <anonymous> https://spielstil.net/wp-includes/js/mediaelement/wp-mediaelement.min.js:1
       ```
   
 *  Thread Starter [spielstil](https://wordpress.org/support/users/spielstil/)
 * (@spielstil)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/no-more-counting/#post-17155679)
 * Thank you! One funny thing. Since yesterday Popular Posts is counting again, 
   without doing us anything. 😉
 *  Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/)
 * (@hcabrera)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/no-more-counting/#post-17155713)
 * You do need still to check though, it’ll fail to track visits again eventually.
   It did for me afterwards -I checked your site a few hours later- so the problem
   is still there. Have a look at the FAQs I shared above and adjust where needed.
 *  Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/)
 * (@hcabrera)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/no-more-counting/#post-17175347)
 * Marking topic as **resolved** due to inactivity.
 * OP if you still need assistance with this please feel free to leave a comment
   below.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘No more counting’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-popular-posts/assets/icon-256x256.png?rev=1232659)
 * [WP Popular Posts](https://wordpress.org/plugins/wordpress-popular-posts/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popular-posts/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-popular-posts/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-popular-posts/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Hector Cabrera](https://wordpress.org/support/users/hcabrera/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/no-more-counting/#post-17175347)
 * Status: resolved