Support » Plugin: WP BrowserUpdate » No messages for IE

  • Resolved vcor3


    With the option “Always show notification” it works in Chrome, but not IE Edge or IE 11. No notification occurs. Also tried Microsoft/Edge option “Every outdated version”, (with testing off) and still no message in IE 11. This is the current setting for our site.

    My objective is to display a message in every IE (11 and older) except Edge. Am I missing something?

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Marco Steinbrecher


    Need to verify. Sounds like a bug.

    How was this resolved? I’m currently running into the exact same issue. I need the notification for IE11, but it’s not working. If I turn the debug setting to always show it displays in IE11, but the detection isn’t working properly.

    BTW @vcor3 I pulled up your site in IE11 and didn’t get the outdated browser notification, so… FYI.

    If there a fix for this? Or do I need to move on to different plugin?

    So far no resolution. Other plugins I’ve tried are even less aware of current browsers.

    Ok, so I think I got this working (at least for IE11 and below which is all I care about for my use case).

    I discovered that by default, the plugin doesn’t consider IE11 to be out of date (even though the website does?). In debug mode, it was returning “Browser would normally be notified: false”. In the plugin settings, I changed the “Outdated Browser Versions” setting for Microsoft IE/Edge from “Every outdated version” to “<=12”. I also noticed that if you run any kind of caching systems on your site, that they effect the plugin pretty dramatically, so make sure you purge all of your caches. This seemed to do the trick for me. I am now getting the notification in IE11 and below.

    Hope it helps.

    hey guys! how did you disable the notification for browsers other than IE? as i currently understand it, when you enable “Always show notification bar (for testing purposes)” it does this for ALL browsers, not just IE. i’m looking to do the same thing as you guys, as every version of IE, including the latest, has severe compatibility issues on my site. cheers.

    • This reply was modified 8 months, 3 weeks ago by kempharry.

    any ideas @macsteini ? 🙂

    Plugin Author Marco Steinbrecher


    It‘s on my todo list but hasn’t have the top priority.

    alrighty, thanks a lot! 🙂

    Plugin Author Marco Steinbrecher


    Guys, have a look at version 4 and let me know if you still have issues.

    Sorry, no change for me (no notifications in IE 11). Tried WP BrowserUpdate settings for Edge/IE as “under or equal to 18” and the option “Every outdated version”. Link on first post above is still a good test. I have left the setting set to “Every outdated version”. IE version is 11.706.17134.0, (c) 2015, running on Windows 10. Let me know if you need any more info.

    Plugin Author Marco Steinbrecher


    Well, as I can’t test on Windows and IE, I’m relying on other experiences. Will look into the issue and see if I can find the cause.

    Not sure what you’re looking at to make the determination – maybe the agent string?

    Perhaps in your settings, have a button “Show current browser data” that would show items you’re looking at. I could run it on IE11 and send the info to you. Might be helpful in the future for other browsers too.

    If it is the user agent string, here’s what I get for IE 11:
    Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko

    And for Edge:

    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/17.17134

    and for Chrome:

    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36

    hey marco! the feature i requested would be a simple “display for all versions of browser X” – this would allow for every version of, for example, internet explorer, to recieve the notification. i’m sure this would be helpful for a lot of people, as even the latest version of IE breaks a lot of sites! cheers 🙂

Viewing 13 replies - 1 through 13 (of 13 total)
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