Support » Plugin: Zeno Report Comments » No message after reload under reported comments.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Marcel Pol

    (@mpol)

    You mean a message gets reported, and after that it is not visible anymore?

    What happened to it when you look in the dashboard? Was your threshold only 1 report before it gets sent into moderation? Was it sent into moderation? And after moderation, is it visible again? After moderation, the report button should not be visible again, it is already moderated by a moderator.

    Many questions 🙂

    @mpol I have reported the comment. The threshold is 0 for now. After I click “Report This” I get the message http://prntscr.com/ng6trl but When I reload there is no any message like “This comment is already reported” or “Comment is moderated”.

    Plugin Author Marcel Pol

    (@mpol)

    Confirmed.
    When the threshold is set to 0, it goes into moderation immediately.
    Is there something else you expect to happen?
    I can imagine, when you set it to 0, you intend to not have moderation, only reports by mail.

    @mpol When I approve the comment I expect to show something like “This comment is already reported” or “Comment is moderated” in frontend.

    Plugin Author Marcel Pol

    (@mpol)

    When you approve/moderate the comment, it becomes visible again. But no message is shown. The report button is gone too then, because there is no point in reporting a moderated comment.

    I am not sure why you would want to see text like “Comment is moderated” on the frontend. Just for the moderator, or for everyone?

    @mpol I want it for everyone so the user doesn’t get confused. Is there is anyway do achieve that ?

    • This reply was modified 6 months, 3 weeks ago by  karkidennis.
    Plugin Author Marcel Pol

    (@mpol)

    But if it has been reported and sent into moderation, it should not be visible.

    And if it has been moderated, the moderator found the post just fine and allowed it.

    How can the user be confused about it?

    @mpol User gets confused by seeing “Report This” text in not reported comments and not seeing any messages in already moderated comments. I am just asking after the comment is reported and admin has reviewed can’t we just display “already moderated” or “Reviewed” text in that comment which is already reviewed?

    Plugin Author Marcel Pol

    (@mpol)

    I get it.
    I will think about it.
    It might also simply be a good idea to still have the uniform “Report This” visible, but return a message that is was already moderated. It could be a bit more quiet on the eye.

    @mpol Since the code is already written I think you only have to tweak some function.
    http://prntscr.com/nh6r2z

Viewing 10 replies - 1 through 10 (of 10 total)
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