Support » Plugin: WooCommerce » NO ME APARECE EL CHECK BOX EN ACEPTO

  • Resolved amaiaesteban

    (@amaiaesteban)


    Acabo de actualizar mi wp y los plugins y cuando voy a hacer una compra no se puede pues el checkbox de la política de privacidad:
    “He leído y estoy de acuerdo con los términos y condiciones de la web *”

    Ha desaparecido y como no acepto no deja comprar.

    ¡Necesito ayuda porfavor!

    The page I need help with: [log in to see the link]

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  • Plugin Support Con a11n

    (@conschneider)

    Automattic Happiness Engineer

    Hi there,

    Google Translate tells me that:

    I just updated my wp and the plugins and when I’m going to make a purchase, you can not checkbox the privacy policy:
    “I have read and agree to the terms and conditions of the website *”
    It has disappeared and as I do not accept it does not allow to buy.
    I need help please!

    This does sound like a theme conflict. Many issues can be resolved by doing a conflict check. 
    You can use https://wordpress.org/plugins/health-check/ for this. It allows you to deactivate all plugins and activate a default theme just for your user session. 

    Everyone else will see your site normally. 
    Activate the plugin and enter the “troubleshooting mode”: /wp-admin/index.php?page=health-check&tab=troubleshoot. You can then do a test again. Troubleshooting mode also allows you to selectively toggle plugins back on. 

    The plugin requires a default theme like Twenty Seventeen present to work fully. 

    **Before you do that, please do make a full backup!**

    Kind regards,

Viewing 1 replies (of 1 total)
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