Support » Plugin: WP Go Maps (formerly WP Google Maps) » No matching records found

No matching records found

  • Resolved Certa Web

    (@certa)


    2 months, 4 weeks ago

    Hi

    First of all I think WP Go Maps is a great plugin. šŸ™‚

    Well, I am having a problem:
    – there is a list below the map before searching
    – after searching the result below the map is “No matching records found”

    I am searching city name (Odense, Denmark) and zip (5000 Odense … Denmark).

    The map is working as expected and it shows the right results.

    Best regards
    Brian

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author DylanAuty

    (@dylanauty)

    2 months, 3 weeks ago

    Hi Brian (@certa),

    Thank you for getting in touch, we do appreciate your time.

    My apologies for the trouble experienced, we’re eager to help you get this resolved as promptly as possible.

    I ran a few tests and it appears the request is not returning the data we expect, which may point to an underlying issue with the configuration, or an PHP error causing issues with the results found.

    Could I ask you to open a support ticket on our website by navigating to Support > Support Desk > Submit a support Ticket.

    This will allow us to discuss some options with you directly on the next steps for debugging and resolving the issue.

Viewing 1 replies (of 1 total)
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