Support » Plugin: Boxzilla » No luck with manual HTML links

  • Resolved sloweye


    I’ve tried every combination of settings to trigger a box on a manual link, but it doesn’t seem to be working.

    It could also be that the settings confused me. What is the difference between “load this box if” and “auto show box”? Does the first one refer to the plugin assets?

    I’ve created a temporary copy of my site with three different pages linking to three different boxes. The corresponding settings are included as a screenshot on each page:

    Only if URL


    Only if URL and Everywhere

    The setting that varies is the “load this box if” one. I’ve stuck with “auto show box” = never, because I only ever want the box to trigger on a link.

    Oddly, when making the test pages, occasionally the trigger worked one time only after the page was loaded for the very first time. As you can see, any setting combination that includes “everywhere” loads the box even though “auto show box” is never.


Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Lap



    Please update to the latest version of Boxzilla, set the box to show “everywhere” and auto-show: never. Then you can use manual link to open it and it should now work with the latest version, even when you click the link a second time.

    Thank you!

    Thread Starter sloweye


    Thank you for taking time to respond. The plug-in most defintely is not working in the way you describe.

    Version of Boxzilla is 3.1.8, looks to be the latest version on

    Please take a look at the the following link:
    This page is set-up with a box with exactly the settings you describe

    The box is loading immediately on page load, does not respond to clicks on the link at all.

    Plugin Contributor Harish Chouhan



    I’m sorry for the late reply. I tested your website and the pop-up worked. Can you please let us know if this issue is resolved?

Viewing 3 replies - 1 through 3 (of 3 total)
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