Hi anyone? Any suggestions how to troubleshoot or get some logs and see what’s the problem?
Hi!
The 500 error (or sometimes a white page or “The site is experiencing technical difficulties.”) is a very general server error.
One of the first web search results says that “The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the web site’s server but the server could not be more specific on what the exact problem is.”
To debug this further, please follow these steps:
- Ask your host to identify this specific error and/or for the PHP error log.
- Try and increase your WordPress memory limit: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
- set WP_DEBUG to true in wp_config.php file: https://codex.wordpress.org/WP_DEBUG and try again. See if you get any errors.
Let me know how this went and, if the issue is not resolved with the first step, what you found (please share the logs with us but, ensure you remove any information that may be compromising).
Cheers,
Thanks a lot, here is the error logs
[Wed Nov 15 13:43:23.827115 2023] [:error] [pid 35311:tid 37841491456] [client 2 23.17.100.163:0] PHP Error: PHP Fatal error: TranslatePress\simple_html_dom_no de::outertext(): Cannot use output buffering in output buffering display handler s in /home/public/wp-content/plugins/translatepress-multilingual/assets/lib/simp lehtmldom/simple_html_dom.php on line 428, referer: https://www.peacebazaarhk.co m/cart/
Today I saw there was an update and installed it, unfortunately it is still the same……
OK, seems to be a conflict with ShipAny ([ShipAny WooCommerce: Ship, Label, Tracking] Support | WordPress.org)
I’ve written to that plugin’s support forum as well.
I’m closing this issue for now. Will re-open if required. Thanks!
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