Support » Plugin: Booking calendar, Appointment Booking System » No longer works after proxying to Cloudflare

No longer works after proxying to Cloudflare

  • Resolved theeaglesnestco

    (@theeaglesnestco)


    3 months ago

    Hello, after proxying my Managed WordPress site at GoDaddy to CloudFlare for DNS and SSL protection, the booking calendar no longer functions. It still loads on the website and shows the current month, but any operation – such as switching the month or submitting the form – results in the progress wheel spinning endlessly (well… after several minutes the calendar eventually displays “Sorry, there was a problem!”) I assume this has something to do with Cloudflare being in the middle of the user and GoDaddy now. Is there any workaround to this, that doesn’t involve disabling the Cloudflare protection?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author wpdevart

    (@wpdevart)

    2 months, 4 weeks ago

    Hi dear user.

    We will ask about it to our developers and then we will let you know.

    Thanks.

    Plugin Author wpdevart

    (@wpdevart)

    2 months, 3 weeks ago

    Hi dear user.

    Can you tell us what version of our plugin you are using?

    Also, topday we tested the calendar and it seems everything works fine from our side. Can you clear your website and browser caches and check it again?

    Thanks.

    theeaglesnestco

    (@theeaglesnestco)

    2 months, 3 weeks ago

    Hello,
    I am using v 2.7.0 of your plugin.

    I have cleared all browsing history in Chrome, exited, reopened and went back to the bookings page, and the problem persists. I am using the latest version of Chrome as of this posting (Version 86.0.4240.111 (Official Build) (64-bit)). Same behavior with Firefox and Edge, too.

    The issue is whenever the page is visited via https. If manually going to http, then I am able to change months on the calendar. Obviously, I do not want my customers doing that as they will not want to enter any information without a secure connection in place.

    So the issue does appear directly related to the existence of SSL protection, via DNS forwarding to Cloudflare.

    Plugin Author wpdevart

    (@wpdevart)

    2 months, 3 weeks ago

    Hi dear user.

    One more thing. Can you install and configure the “Really Simple SSL” plugin and then clear your website and browser caches and test our plugin again?

    Maybe it will fix the issue.

    Thanks.

    theeaglesnestco

    (@theeaglesnestco)

    2 months, 3 weeks ago

    That worked! Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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