No longer works after changing server

  • Resolved itaiaze

    (@itaiaze)


    1 year, 8 months ago

    Hello,

    I recently changed to Hostinger web servers (via site migration). After the change, I noticed that this plugin no longer works, it gives me a 404 error.

    -I tried resetting everything in the tools tab
    -deleting/installing anew
    Yet I still get a 404 when I click on the PDF invoice in my woocommerce orders.

    I got this error message too (— = removed directory name):

    Error Details

    An error of type E_ERROR was caused in line 260 of the file /home/—-/domains/—-.com/public_html/wp-content/plugins/woocommerce/src/Packages.php. Error message: Uncaught Error: Call to a member function get_column_count() on null in /home/—-/domains/—-.com/public_html/wp-content/plugins/woocommerce/src/Packages.php:260
    Stack trace: 0 /home/—-/domains/—-.com/public_html/wp-includes/class-wp-hook.php(326): Automattic\WooCommerce\Packages::display_notice_for_merged_plugins() 1 /home/—-/domains/—-.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 2 /home/—-/domains/—-.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 3 /home/—-/domains/—-.com/public_html/wp-admin/includes/class-wp-plugins-list-table.php(1491): do_action() 4 /home/—-/domains/—-.com/public_html/wp-admin/includes/class-wp-plugins-list-table.php(711): WP_Plugins_List_Table->single_row() 5 /home/—-/domains/—-.com/public_html/wp-admin/includes/class-wp-list-table.php(1712): WP_Plugins_List_Table->display_rows() 6 /home/—-/domains/—-.com/public_html/wp-admin/includes/class-wp-list-table.php(1639): WP_List_Table->display_rows_or_placeholder() 7 /home/—-/domains/—-.com/public_html/wp-admin/includes/ajax-actions.php(4834): WP_List_Table->display() 8 /home/—-/domains/—-.com/public_html/wp-includes/class-wp-hook.php(324): wp_ajax_search_plugins() 9 /home/—-/domains/—-.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 10 /home/—-/domains/—-.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 11 /home/—-/domains/—-.com/public_html/wp-admin/admin-ajax.php(192): do_action() 12 {main}

    I look forward to fixing it. I love your plugin!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    1 year, 8 months ago

    Hi @itaiaze,

    This issue could be related with a corrupted installation.

    Please try downloading a fresh installation of the latest release here: https://downloads.wordpress.org/plugin/woocommerce-pdf-invoices-packing-slips.3.9.0.zip

    Then, follow these steps to reinstall the plugin:

    • Go to Plugins > Add New Plugin
    • Click on the “Upload Plugin” button, choose the file you will download using the link I shared above, and then click on “Install Now”
    • Finally, replace your installed version with the new one.

    Let me know whether it worked or not!

    Thread Starter itaiaze

    (@itaiaze)

    1 year, 8 months ago

    So I tried all above.
    Reset fonts, regenerated temp directory, removed released locks, remove temp files, increased my WP memory to 256MB. Still get 404 error!

    What’s weird is that I can see the last order invoice in the preview, but the one I got through email was totally blank!

    Any help would be appreciated.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    1 year, 8 months ago

    Thanks for trying that, @itaiaze:

    At this point, I think your case could be related with the configuration of your permalinks. Please note that, if you have activated the “Pretty documents links” option in WooCommerce > PDF Invoices > Advanced, you have to rewrite the permalinks manually, when you migrate your site from a server to another. To do this, you just need to go to your WordPress Dashboard > General > Permalinks, and just save the changes, without performing any changes. It’s that easy 🙂

    Please note that this routine runs automatically when you enable this setting in the original site.

    Thread Starter itaiaze

    (@itaiaze)

    1 year, 8 months ago

    Hello,

    I tried doing that. Saved twice. Unfortunately, I still get a 404 when I click on the invoice link in my WooCommerce order console… But, I did get a proper invoice in the sales order email!?

    At this point, I’m thinking, is there a way to do a clean install? I’m sure it would run on my site if it was clean installed…

    Plugin Contributor Yordan Soares

    (@yordansoares)

    1 year, 8 months ago

    That is weird. Could you please confirm whether you have activated the “Pretty documents links” option or not? This is located in WooCommerce > PDF Invoices > Advanced.

    Thread Starter itaiaze

    (@itaiaze)

    1 year, 8 months ago

    Ok removed the “pretty documents links” option and it now works. When I re-check the option, I get a 404.

    I’m not sure what that does, but as long as it works, I’m happy.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    1 year, 8 months ago

    Actually, re-enabling the pretty documents links should work as well, so I wonder if maybe something is interfering in the middle. Anyway, I’m happy that the default link structure works for you as well 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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