Hi wesleytech, thank you for your feedback. I’m sorry to hear you’re running into this issue. The “An error has occurred” message usually means there’s either a configuration problem or a temporary connection issue. Could you please double-check that your OpenAI API key is valid and has the correct permissions? If everything looks good but the problem persists, please reach out to our support team at contact@upcasted.com, and we’ll be happy to walk you through troubleshooting step by step.
We really appreciate you bringing this to our attention and want to get it working smoothly for you.
