• We are a university group who have used this plugin (including the licensed extensions) for over a year. Suddenly it became impossible to add tasks or comments in the front-end, making the product useless to us. Support was of no use. However, we managed to solve the problem by clicking the “Add default UpStream capabilities ” under General Settings. Be careful using this product, as support is limited.

    • This topic was modified 4 years, 7 months ago by Ben.
    • This topic was modified 4 years, 7 months ago by Ben.
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  • Plugin Author upstreamplugin

    (@upstreamplugin)

    Hi Ben,

    I apologize for the difficulties you’re having. How did you try to contact support?
    We answer most questions in less than 4 hours, so if we didn’t meet your expectations, I’d like to know about it.

    Please email me at help@upstreamplugin.com and we’ll provide whatever you need to sort this out.

    Thank you,
    RD

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