No longer working with Divi

  • Resolved ktaylor310

    (@ktaylor310)


    2 years, 3 months ago

    I have the premium version of your plugin and it has stopped working with Divi. When enabled, the page builder no longer works. When disabled, the page builder works again. I placed a ticket over 2 weeks ago. Your support asked for login information, which I sent the next morning and never heard from anyone again. My ticket number is: 8748 and marked “urgent”. I have enjoyed this plugin for several years and have used on a number of websites, but your support has always, always been unacceptable.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Rahul K

    (@rahulacodez)

    2 years, 3 months ago

    Hi,
    Sorry for the inconvenience caused.
    We are checking the compatibility from our side.
    It took more than we expected. Because this issue is a rare one.
    We are already in to it. We will reply as soon as possible early. If we found a solution.

    Thank You

    Thread Starter ktaylor310

    (@ktaylor310)

    2 years, 3 months ago

    Thank you for responding. It would be great if you could email an update from time to time so I know you are working on a solution.

Viewing 2 replies - 1 through 2 (of 2 total)
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