No longer working

  • squarepixel

    (@squarepixel)


    8 years, 4 months ago

    I have several sites I was using this plugin on, they all just quit working. I linked to one of the pages, but its the same everywhere. It just takes you to the page of the video instead. Any help would be appreciated. Thank you so much in advance.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    8 years, 4 months ago

    Hi, can you share the shortcode you are currently using to display your videos?

    Thank you

    Thread Starter squarepixel

    (@squarepixel)

    8 years, 4 months ago

    I am adding rel=”wp-video-lightbox” to a button. There is no short code.

    Plugin Support mbrsolution

    (@mbrsolution)

    8 years, 4 months ago

    Can you share the code you are using to add a button? I am just curious.

    Thank you.

    Thread Starter squarepixel

    (@squarepixel)

    8 years, 4 months ago

    I am actually using an advanced button with visual composer, I just set the rel: path to wp-video-lightbox inside the settings for the tag.

    Plugin Support mbrsolution

    (@mbrsolution)

    8 years, 4 months ago

    And what this working before? If it was, what changed in your site?

    Thank you

    Thread Starter squarepixel

    (@squarepixel)

    8 years, 4 months ago

    Yes it used to work. Not sure, there have been a few updates, maybe something has made it incompatible?

    Plugin Support mbrsolution

    (@mbrsolution)

    8 years, 4 months ago

    Try the following test.

    Disable all of your other plugins except this one. Then carry out a test. See if this helps you in any way.

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)

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