Support » Plugin: PayPal for Digital Goods » No longer working…

  • Resolved dmpilotwings

    (@dmpilotwings)


    We’ve had this plugin for over a year now. We also use the WooCommerce PayPal Pro plugin to allow credit card checkout. We just liked having the option for our customers to be able to use paypal right on our site. This plugin worked perfectly fine on our site until August 2016. Unfortunately we did not realize it until now that we have had so many cancelled and still pending orders from customers who chose to checkout using “PayPal Express”. No checkouts have been successful using this plugin Since August 10, 2016.

    Nothing has been done to the plugin or our PayPal account in over a year, why is this happening all of a sudden? We are using V3.1.1 . The only changes we’ve made to the site are updating to the latest WP 4.6.1

    We noticed a disclaimer on your plugin’s page that states ” PayPal is not accepting new signups and activations for Digital Goods product at this time. However, the PayPal Digital Goods extension uses Express Checkout to interact with PayPal so the payment process will still work. We are in the process of reviewing the extension with PayPal to discuss options.”

    Is this something that is being affected by the statement above? We look forward to your response. Thank you.

    Dave
    WeddingPassports

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