Support » Networking WordPress » No longer Super Admin

  • Resolved Toni

    (@tools4toni)


    Hi,
    My MultiSite install has changed my permissions/password? So now I cannot access the core network – to add sites, install plugins and themes.

    My host said it may be a faulty WP install – I have had it for months and it was fine. Or It could be a security plugin – that my host has since deactivated.

    Any ideas, and help, is appreciated.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • Have you tried the reset password link under the WordPress login box? Also, you should try deactivating your plugins to make sure a plugin isn’t causing this error.

    —-

    How to Deactivate All Plugins When Not Able to Access WP-Admin

    Using phpMyAdmin, select the database, in wp_options (or whatever_options) look for the super admin user, select edit, for user_pass select md5 and enter a new password.

    Don’t forget to save.

    This will reset your password.

    You all are great! I will give it a go. Thank you so much.

    That deactivate plugins is great info to have.

    Toni

    My host tech changed my password. But it still does not give me access to the network core – themes, plugins, add sites. “Plugins” do not even appear on my admin menu at all.

    Hi,
    I just noticed that there is no longer user “Super Admin” at all, which was my name. There is just one user – an Administrator, “adm” which is me.

    I just remembered the plugin

    This is from the author answering someone else:
    Advanced WordPress Security http://wordpress.org/plugins/wwa-advanced-wp-security/

    “Hello,

    After installing this plugin changed the admin url for safe. I hope now that is yoururl/login instead of yoururl/wp-admin

    for more check Admin URL in your db”

    I sent this to my host tech support. I will update since I started this thread. Sorry.

    Look in the *_sitemeta table there is a meta key called site_admins, its value should indicate your current network admin user. It looks like this:

    a:1:{i:0;s:5:"noumd";}

    In the above case, noumd is the username for the network admin and 5 from s:5 indicates the length of this username.

Viewing 7 replies - 1 through 7 (of 7 total)
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