Support » Plugin: Compact WP Audio Player » No longer playing in Google Chrome

  • Resolved Mountain Dude

    (@mountain-dude)



    I have a Talking Dictionary online that was working fine in Google Chrome until recently. (Version 66.0.3359.117 (Official Build) (64-bit)) I’ve made no configuration changes on the web site, computer, or Chrome. It plays in Internet Explorer and FireFox. It’s a really nice player capable of playing every post at http://www.yourvirtualworld.tv/cms/dictionary-thesaurus/. I’m using the latest version of Compact WP Audio player as I updated to see if that would fix the problem. It didn’t. Oh, I encountered the same Google Chrome playability issue on two other Win 7 computers.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you share here the shortcode you are currently using.

    Thank you

    Mountain Dude

    (@mountain-dude)

    Thanks for your response inquiry!

    [sc_embed_player loops=”false” fileurl=”http://www.yourvirtualworld.tv/cms/wp-content/dictionary_audio/movie-dictionary.mp3″]

    [sc_embed_player_template1 volume=”50″ loops=”false” autoplay=”true” fileurl=”http://www.yourvirtualworld.tv/cms/wp-content/dictionary_audio/ability.mp3″]

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, I tested your shorcodes in my site and it does not work in Google Chrome as you mentioned above. However using the same shortcode with a different mp3 audio file, it worked in Google Chrome for me. So I can confirm that the shorcode works in Google Chrome (Version 66.0.3359.117 (Official Build) (64-bit)).

    Have you got some sort of security restrictions in your site for your audio files?

    Regards

    Mountain Dude

    (@mountain-dude)

    Apparently, the MP3 audio files needed to be recoded to play correctly because something in Chrome or WordPress changed but it was nothing I did. See http://www.yourvirtualworld.tv/cms/dictionary-thesaurus/

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, thank you for sharing this information.

    If your issue is resolved, can you mark this support thread as resolved.

    Thank you

    Mountain Dude

    (@mountain-dude)

    Thanks for the help

    Plugin Contributor mbrsolution

    (@mbrsolution)

    You are most welcome.

    Enjoy the plugin.

Viewing 7 replies - 1 through 7 (of 7 total)
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