No longer logged in when going to an Event page
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Hi Guys –
This is an intermittent issue that occasionally — but fairly frequently — comes up on certain browsers and operating systems. Perhaps it is a caching issue?
I am using Events Manager 6.6.4.4, the latest version, and Paid Memberships Pro 3.4.2. PMPro integrates with Events Manager through their Paid Memberships Pro – Events Add On plugin. This allows me to allow only members to see and book certain events. Naturally, the user must log in so I would know whether or not they are a member and therefore entitled to book an event.
On my homepage I have a list of upcoming events. When a user clicks on an event they are taken to a page with detailed info about the event. If they are logged in and they are a member they have an option to book the event. If not, they are told the event is only open to members with a link to log in.
This works in most cases. But in some cases, when the user goes from the homepage to the Event page, they are no longer logged in. That means they are told that they must log in to book the event. But if they log in, then go back to the Event page, again they are logged out and given a message saying they must log in to book the event. So there is no way they can book the event.
This often, but not always, happens on Android/Chrome.
If the user tries this in another environment, say Windows and Edge, they are often successful.
It looks like a caching issue, because it is so intermittent, but I’m not sure.
Has anyone seen an issue like this? Any suggestions on how to resolve it?
Thanks!
Mike
The page I need help with: [log in to see the link]
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