Contact Form by BestWebSoft
[resolved] No longer getting mail (2 posts)

  1. hosseint
    Posted 3 years ago #

    I have stopped getting the emails. It used to work even without web-mail-smtp plug in.
    Just installed and activated web-mail-smtp. I still not getting the emails.
    Thanks for the help.


  2. bestwebsoft
    Plugin Author

    Posted 3 years ago #

    Hello hosseint,

    Please follow instructions below:
    1) Please check plugin's settings '/wp-admin/admin.php?page=contact_form.php'
    2) It is possible that email messages are detected like a spam on the
    server. Instead of administrator 'email' choose another 'email'('Use
    this email:' block) - for example, gmail account or similar. If the
    message will be approved (it will be sent), then you've an email
    filtering configured on your server.
    3) Pperhaps you didn't configure email sending. Then You need to
    install an extra plugin called WP-mail-SMTP and configure it.

    Kind regards.

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