It has two months since I installed hcaptcha for a client, and they have not received a single lead form since. In the two months prior they received 10 legitimate lead forms from real customers. They also received nine spam forms. I tested the lead form a week ago and it came through fine. Which tells me it is working, but that hcaptcha is either discouraging form fills or even worse blocking them so we never get them.
I went into my plugins folder in cpanel and don’t see the hcaptcha plugin, but see all the other plugins.
I don’t know what is going on, but i’m going back to recaptcha, to see if we start getting lead forms again.
So far hcaptcha is a 95% bust. I’ll give it 5% nice that it potentially blocked 9 spam forms, but what is the point if it blocks everything else.
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